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CVE-2019-8394

Zoho ManageEngine ServiceDesk Plus (SDP) File Upload

6.5 MEDIUMActively exploited (CISA KEV)Public exploitEPSS 63.3%
  1. Published17 Feb 2019
  2. Added to CISA KEV3 Nov 2021
  3. Remediation due3 May 2022
Actively exploited (CISA KEV)

Zoho ManageEngine ServiceDesk Plus (SDP) contains an unspecified vulnerability that allows remote users to upload files via login page customization.

Added to KEV: 3 Nov 2021Federal remediation due: 3 May 2022

Description

Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.

CVSS 3.1 breakdown

Attack vectorNetwork
Attack complexityLow
Privileges requiredLow
User interactionNone
ScopeUnchanged
ConfidentialityNone
IntegrityHigh
AvailabilityNone
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Affected products

Zohocorp Manageengine Servicedesk Plus< 10.0.0 · 10.0.0

Remediation

Fixed in
Zohocorp Manageengine Servicedesk Plus≥ 10.0.0

References

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Frequently asked

Is CVE-2019-8394 being actively exploited?

Yes. CVE-2019-8394 is listed in the CISA Known Exploited Vulnerabilities (KEV) catalog, added 3 Nov 2021.

How severe is CVE-2019-8394?

CVE-2019-8394 has a CVSS 3.1 base score of 6.5, rated medium. EPSS estimates a 63.3% probability of exploitation.

Which products are affected by CVE-2019-8394?

Affected products include Zohocorp Manageengine Servicedesk Plus.

How do I fix CVE-2019-8394?

Upgrade affected software to a fixed version, for example Zohocorp Manageengine Servicedesk Plus 10.0.0 or later, then confirm no affected versions remain in your inventory.

How Secuno handles this

Secuno correlates vulnerabilities like CVE-2019-8394 against the real software inventory on every managed device, every day. Rather than a static severity, each match is scored in context: exploit availability, EPSS, the asset's exposure, and business criticality decide where it lands in the queue. Because it is on the CISA KEV list, Secuno flags any affected asset as top-priority automatically. If an affected version is present anywhere across your portfolio, it surfaces automatically with a prioritised remediation path.

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Data from the NVD, CISA KEV catalog and FIRST EPSS. CVSS 3.1 base score shown where available.