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CVE-2024-28987

SolarWinds Web Help Desk Hardcoded Credential

9.1 CRITICALActively exploited (CISA KEV)EPSS 93.3%
  1. Published21 Aug 2024
  2. Added to CISA KEV15 Oct 2024
  3. Remediation due5 Nov 2024
Actively exploited (CISA KEV)

SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.

Added to KEV: 15 Oct 2024Federal remediation due: 5 Nov 2024

Description

The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.

CVSS 3.1 breakdown

Attack vectorNetwork
Attack complexityLow
Privileges requiredNone
User interactionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityNone
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Affected products

SolarWinds Web Help Desk< 12.8.3 · 12.8.3

Remediation

Fixed in
SolarWinds Web Help Desk≥ 12.8.3

References

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Frequently asked

Is CVE-2024-28987 being actively exploited?

Yes. CVE-2024-28987 is listed in the CISA Known Exploited Vulnerabilities (KEV) catalog, added 15 Oct 2024.

How severe is CVE-2024-28987?

CVE-2024-28987 has a CVSS 3.1 base score of 9.1, rated critical. EPSS estimates a 93.3% probability of exploitation.

Which products are affected by CVE-2024-28987?

Affected products include SolarWinds Web Help Desk.

How do I fix CVE-2024-28987?

Upgrade affected software to a fixed version, for example SolarWinds Web Help Desk 12.8.3 or later, then confirm no affected versions remain in your inventory.

How Secuno handles this

Secuno correlates vulnerabilities like CVE-2024-28987 against the real software inventory on every managed device, every day. Rather than a static severity, each match is scored in context: exploit availability, EPSS, the asset's exposure, and business criticality decide where it lands in the queue. Because it is on the CISA KEV list, Secuno flags any affected asset as top-priority automatically. If an affected version is present anywhere across your portfolio, it surfaces automatically with a prioritised remediation path.

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Data from the NVD, CISA KEV catalog and FIRST EPSS. CVSS 3.1 base score shown where available.