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CVE-2025-2494

Sytel Softdial Contact Center unrestricted file upload

9.8 CRITICALEPSS 0.65%
  1. Published18 Mar 2025

Description

Unrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is protected by basic HTTP authentication. The files are uploaded to a directory exposed by the web application, which could result in code execution, giving the attacker full control over the server.

CVSS 3.1 breakdown

Attack vectorNetwork
Attack complexityLow
Privileges requiredNone
User interactionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected products

Sytel Softdial Contact Centerall versions

Remediation

No fixed version is recorded in the NVD data. Check the vendor advisory for the latest guidance.

References

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Frequently asked

Is CVE-2025-2494 being actively exploited?

CVE-2025-2494 is not in the CISA KEV catalog. Its EPSS exploit probability is 0.65%.

How severe is CVE-2025-2494?

CVE-2025-2494 has a CVSS 3.1 base score of 9.8, rated critical. EPSS estimates a 0.65% probability of exploitation.

Which products are affected by CVE-2025-2494?

Affected products include Sytel Softdial Contact Center.

How do I fix CVE-2025-2494?

Apply the vendor's patch or advisory guidance, then verify no affected versions remain across your devices.

How Secuno handles this

Secuno correlates vulnerabilities like CVE-2025-2494 against the real software inventory on every managed device, as each hourly inventory arrives. Rather than a static severity, each match is scored in context: exploit availability, EPSS, the asset's exposure, and business criticality decide where it lands in the queue. If an affected version is present anywhere across your portfolio, it surfaces automatically with a prioritised remediation path.

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Data from the NVD, CISA KEV catalog and FIRST EPSS. CVSS 3.1 base score shown where available.