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CVE-2025-48472

Freescout broken access control

8.1 HIGHPublic exploitEPSS 0.40%
  1. Published29 May 2025

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.

CVSS 3.1 breakdown

Attack vectorNetwork
Attack complexityLow
Privileges requiredLow
User interactionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityNone
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Affected products

Freescout< 1.8.179

Remediation

Fixed in
Freescout≥ 1.8.179

References

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Frequently asked

Is CVE-2025-48472 being actively exploited?

CVE-2025-48472 is not in the CISA KEV catalog. A public exploit reference exists, so treat it as exploitable. Its EPSS exploit probability is 0.40%.

How severe is CVE-2025-48472?

CVE-2025-48472 has a CVSS 3.1 base score of 8.1, rated high. EPSS estimates a 0.40% probability of exploitation.

Which products are affected by CVE-2025-48472?

Affected products include Freescout.

How do I fix CVE-2025-48472?

Upgrade affected software to a fixed version, for example Freescout 1.8.179 or later, then confirm no affected versions remain in your inventory.

How Secuno handles this

Secuno correlates vulnerabilities like CVE-2025-48472 against the real software inventory on every managed device, as each hourly inventory arrives. Rather than a static severity, each match is scored in context: exploit availability, EPSS, the asset's exposure, and business criticality decide where it lands in the queue. If an affected version is present anywhere across your portfolio, it surfaces automatically with a prioritised remediation path.

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Data from the NVD, CISA KEV catalog and FIRST EPSS. CVSS 3.1 base score shown where available.