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CVE-2025-48476

Freescout vulnerability

8.8 HIGHPublic exploitEPSS 0.54%
  1. Published30 May 2025

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when adding and editing user records using the fill() method, there is no check for the absence of the password field in the data coming from the user, which leads to a mass-assignment vulnerability. As a result, a user with the right to edit other users of the system can change their password, and then log in to the system using the set password. This issue has been patched in version 1.8.180.

CVSS 3.1 breakdown

Attack vectorNetwork
Attack complexityLow
Privileges requiredLow
User interactionNone
ScopeUnchanged
ConfidentialityHigh
IntegrityHigh
AvailabilityHigh
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected products

Freescout< 1.8.180

Remediation

Fixed in
Freescout≥ 1.8.180

References

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Frequently asked

Is CVE-2025-48476 being actively exploited?

CVE-2025-48476 is not in the CISA KEV catalog. A public exploit reference exists, so treat it as exploitable. Its EPSS exploit probability is 0.54%.

How severe is CVE-2025-48476?

CVE-2025-48476 has a CVSS 3.1 base score of 8.8, rated high. EPSS estimates a 0.54% probability of exploitation.

Which products are affected by CVE-2025-48476?

Affected products include Freescout.

How do I fix CVE-2025-48476?

Upgrade affected software to a fixed version, for example Freescout 1.8.180 or later, then confirm no affected versions remain in your inventory.

How Secuno handles this

Secuno correlates vulnerabilities like CVE-2025-48476 against the real software inventory on every managed device, as each hourly inventory arrives. Rather than a static severity, each match is scored in context: exploit availability, EPSS, the asset's exposure, and business criticality decide where it lands in the queue. If an affected version is present anywhere across your portfolio, it surfaces automatically with a prioritised remediation path.

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Data from the NVD, CISA KEV catalog and FIRST EPSS. CVSS 3.1 base score shown where available.