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CVE-2026-32754

Freescout cross-site scripting (XSS)

9.3 CRITICALPublic exploitEPSS 0.61%
  1. Published19 Mar 2026

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

CVSS 3.1 breakdown

Attack vectorNetwork
Attack complexityLow
Privileges requiredNone
User interactionRequired
ScopeChanged
ConfidentialityHigh
IntegrityHigh
AvailabilityNone
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N

Affected products

Freescout< 1.8.209

Remediation

Fixed in
Freescout≥ 1.8.209

References

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Frequently asked

Is CVE-2026-32754 being actively exploited?

CVE-2026-32754 is not in the CISA KEV catalog. A public exploit reference exists, so treat it as exploitable. Its EPSS exploit probability is 0.61%.

How severe is CVE-2026-32754?

CVE-2026-32754 has a CVSS 3.1 base score of 9.3, rated critical. EPSS estimates a 0.61% probability of exploitation.

Which products are affected by CVE-2026-32754?

Affected products include Freescout.

How do I fix CVE-2026-32754?

Upgrade affected software to a fixed version, for example Freescout 1.8.209 or later, then confirm no affected versions remain in your inventory.

How Secuno handles this

Secuno correlates vulnerabilities like CVE-2026-32754 against the real software inventory on every managed device, every day. Rather than a static severity, each match is scored in context: exploit availability, EPSS, the asset's exposure, and business criticality decide where it lands in the queue. If an affected version is present anywhere across your portfolio, it surfaces automatically with a prioritised remediation path.

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Data from the NVD, CISA KEV catalog and FIRST EPSS. CVSS 3.1 base score shown where available.